Privacy Policy

Privacy Policy

We value your privacy and are committed to protecting your personal information.

  • Information Collected: We collect only the information necessary to process your orders, improve our services, and communicate with you (such as name, address, email, and payment details).
  • Use of Information: Your data is used solely for order fulfillment, customer support, and service improvements. We never sell or rent your information.
  • Security: We use secure payment gateways and encryption to protect your data.
  • Cookies: Our site may use cookies to enhance your browsing and shopping experience.
  • Third Parties: We may share limited information with trusted partners (e.g., shipping carriers, payment processors) only as needed to complete your orders.

Refunds & Returns Policy

  • Returns accepted within 30 days of delivery in unused, original condition.
  • Refunds processed within 5–7 business days after inspection.
  • Shipping costs are non-refundable unless the error is ours.
  • Non-returnable items include customized products, opened consumables, and clearance/final sale items.
  • Damaged or defective products must be reported within 7 days of delivery.

Shipping Policy

  • Orders are typically processed within 1–2 business days.
  • Shipping times vary by carrier and destination.
  • Tracking information will be provided once your order ships.
  • We are not responsible for delays caused by carriers, weather, or other factors beyond our control.

Terms & Conditions

By using our website and placing an order, you agree to the following terms:

  • Product Availability: Inventory is subject to change without notice.
  • Pricing: We strive for accuracy, but pricing errors may occur. We reserve the right to correct errors and cancel or adjust orders as needed.
  • Use of Products: Our products are intended for business and personal shipping/packing purposes. Misuse of products is not our responsibility.
  • Limitation of Liability: AC Logistics Systems LLC shall not be liable for indirect or consequential damages related to product use or shipping delays.
  • Governing Law: These terms are governed by the laws of New York, USA.